Tenant Support Worker, Friday-Monday, 8:00am-4:00pm, Lamplighter

City: Kamloops
Program and Site Location: Second Stage Transitional Housing, Lamplighter
Reports To: Coordinator of Transitional Housing Services
Term Permanent Full-Time (30 hours per week)
Hours: Friday through Monday 8:00am to 4:00pm with ½ hour paid break
Wage Range: $23.16 to $26.97 commensurate with experience.

The ASK Wellness Society is an Accredited not-for-profit organization through the generous support of funders are able to assist those who are marginalized and at-risk to strengthen the communities we serve (Kamloops, Merritt, and Penticton). We provide housing and support to those who are facing homelessness/at risk of homelessness and support those who may use substances, mental health challenges, harm reduction, health education and ultimately provide the skills to re-enter the workforce.

What We Offer:

Competitive benefits including but not limited to dental, vision, physiotherapy, massage, and fertility upon eligibility
Municipal Pension Plan upon eligibility
On-site training and development opportunities such as Violence Prevention, Cultural Awareness and 2SLGBTQ+ training
A culture of equality, inclusion, and diversity including paid cultural sensitivity days
Accidental death insurance and Wellness plan benefit
Vacation entitlements for Part-Time and Full-Time employees

Effective November 1, 2021, the Society requires all employees to be fully vaccinated (as defined by Health Canada). Full vaccination will be required before commencing employment with the Society unless a legal exemption is obtained.

Position Summary: As a Tenant Support Worker you will provide life skills services to Program Participants who may struggle with mental health concerns, substance misuse challenges and chronic health conditions. Within this role you will support Program Participants to identify individual goals and develop life skills necessary to live as independently as possible. Service delivery is based on a client centered, trauma informed and non-judgmental perspective.

Typical Duties Include:

Tenant Support Worker Responsibilities

Encourage and support Program Participants to live as fully and independently as possible.
Participate in the assessment, goal setting and program planning for Program Participants when requested.
Provide supervision and support to mitigate individual and program risk to ensure safety, comfort, and wellness.
Work closely with identified community resources for each Program Participant.
Actively seek the views of Program Participants and involve them in decision making to improve their own identity, purpose, and self-esteem.
Complete wellness checks/room checks when required.
Monitor and move along community members who are loitering in and around the property.
Provide crisis intervention as required including overdose responses by ensuring immediate access to medical services and completing necessary incident reports when required.

Administrative Responsibilities

Conduct assessments of potential Program Participants using the BC Housing mandated Vulnerability Assessment Tool (VAT) when requested.
Complete accurate and up to date communication/case notes.
Maintain files and statistics as per accreditation standards.
Complete move in/move out documentation as required by the Property Services Department.
Work in collaboration with the Licensed Practical Nurse to ensure medication adherence and documentation.
When requested, be a member of the Society’s Performance and Quality Improvement (PQI) team.
Ensure compliance with all Society policies and procedures.
Other duties which may or may not be outlined within this job description.

Qualifications and Requirements

Bachelor of Social Work, Human Services Diploma, Support Worker/Care Aid Certificate, or an equivalent combination of education, training and/or lived experience.
Strong ability to recognize and address difficult behaviors.
Good communication, documentation, interpersonal and conflict management skills.
Ability to work within a team-based environment involving multi-agency supports.
Strong working knowledge of community resources.
Understands and maintains professional boundaries.
Valid driver’s license, safe driving record and reliable/appropriate transportation with business use coverage.
Must pass an acceptable criminal record check for the vulnerable sector.
Occupational First Aid Level 1 required.
Readiness to complete in-house online training within the first month of employment.
Mental Health First Aid, ASIST, and Trauma Informed Practice an asset.
As Program Participants are allowed pets, it is noted that this is a pet friendly environment.

How to apply: Please submit your application with a detailed cover letter and resume with the reference “Lamplighter TSW Fri-Mon 8-4” to careers@askwellness.ca no later than April 12, 2023, at 10:00am. Interviews are set to take place April 18, 2023. You may also apply directly online at https://askwellness.ca/careers/

The ASK Wellness Society offers assistance from an Employment Advisor.

If you self-identify as Indigenous (First Nations, Métis, or Inuit) and/or would like assistance with the application process, job readiness, interview readiness or tips for resume and cover letter writing, we encourage you to contact us, and you will be redirected to our Employment Advisor.

The ASK Wellness Society is dedicated to promoting diversity/multiculturalism with inclusion as one of our Core Values. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, gender identity or expression, sexual orientation, national origin, disability, or age.

Tenant Support Worker, Permanent Full-Time Wednesday-Saturday 4:00pm-12:00am, Spero House

City: Kamloops
Program and Site Location: 24/7 Supportive Housing, Spero
Reports To: Coordinator of Supportive Housing, Spero
Term Permanent Full-Time (30 hours per week)
Hours: Wednesday through Saturday 4:00pm to 12:00am with ½ hour paid break
Wage Range: $22.06 to $25.69 based on education and related experience.

The ASK Wellness Society is an Accredited, not-for-profit organization. Through the generous support of funders, we assist those who are marginalized and at-risk to strengthen the communities we serve (Kamloops, Merritt, and Penticton). We provide housing and support to those who are facing or at risk of homelessness and support those who may use substances, or who require mental health supports, harm reduction, or health education. Ultimately, we aim to provide the skills to re-enter the workforce.

What We Offer:

Competitive benefits including but not limited to dental, vision, physiotherapy, massage, and fertility upon eligibility
Municipal Pension Plan upon eligibility
On-site training and development opportunities such as Violence Prevention, Cultural Awareness and 2SLGBTQ+ training
A culture of equality, inclusion, and diversity including paid cultural sensitivity days
Accidental death insurance and Wellness plan benefit
Vacation entitlements for Part-Time and Full-Time employees

Typical Duties Include:

Tenant Support Worker Responsibilities

Encourage and support Program Participants to live as fully and independently as possible.
Participate in the assessment, goal setting and program planning for Program Participants when requested.
Provide supervision and support to mitigate individual and program risk to ensure safety, comfort, and wellness.
Work closely with identified community resources for each Program Participant.
Actively seek the views of Program Participants and involve them in decision making to improve their own identity, purpose, and self-esteem.
Complete wellness checks/room checks when required.
Monitor and move along community members who are loitering in and around the property.
Provide crisis intervention as required including overdose responses by ensuring immediate access to medical services and completing necessary incident reports when required.

Administrative Responsibilities

Conduct assessments of potential Program Participants using the BC Housing mandated Vulnerability Assessment Tool (VAT) when requested.
Complete accurate and up to date communication/case notes.
Maintain files and statistics as per accreditation standards.
Complete move in/move out documentation as required by the Property Services Department.
Work in collaboration with the Licensed Practical Nurse to ensure medication adherence and documentation.
When requested, be a member of the Society’s Performance and Quality Improvement (PQI) team.
Ensure compliance with all Society policies and procedures.
Other duties which may or may not be outlined within this job description.

Qualifications and Requirements

Bachelor of Social Work, Human Services Diploma, Support Worker/Care Aid Certificate, or an equivalent combination of education, training and/or lived experience.
Strong ability to recognize and address difficult behaviors.
Good communication, documentation, interpersonal and conflict management skills.
Ability to work within a team-based environment involving multi-agency supports.
Strong working knowledge of community resources.
Understands and maintains professional boundaries.
Valid driver’s license, safe driving record and reliable/appropriate transportation with business use coverage an asset.
VAT (Vulnerability Assessment Tool) training an asset.
Must pass an acceptable criminal record check for the vulnerable sector.
Occupational First Aid Level 1 required.
Readiness to complete in-house online training within the first month of employment.
Mental Health First Aid, ASIST, and Trauma Informed Practice an asset.
As Program Participants are allowed to have pets, it is noted that this is a pet friendly environment.

How to apply: Please submit your application with a detailed cover letter and resume with the reference “TSW Spero Wednesday to Saturday” to careers@askwellness.ca. You may also apply directly online at https://askwellness.ca/careers. This position will remain open until filled.

The ASK Wellness Society offers assistance from an Employment Advisor. If you self-identify as Indigenous (First Nations, Métis, or Inuit) and/or would like assistance with the application process, job readiness, interview readiness or tips for resume and cover letter writing, we encourage you to contact us, and you will be redirected to our Employment Advisor.

Tenant Support Worker, Monday to Friday 8:30-4:30, Maverick

City: Kamloops
Program and Site Location: Maverick Supportive Recovery and Career Development
Reports To: Coordinator of Supportive Recovery and Career Development
Term: Permanent Full-Time (37.5 hours per week)
Hours: Monday through Friday, 8:30am-4:30pm with a ½ hour paid break
Wage Range: $23.16 up to $26.97 based on education and related experience.

What We Offer:

Competitive benefits including but not limited to dental, vision, physiotherapy, massage, and fertility upon eligibility
Municipal Pension Plan upon eligibility
On-site training and development opportunities such as Violence Prevention, Cultural Awareness and 2SLGBTQ+ training
A culture of equality, inclusion, and diversity including paid cultural sensitivity days
Accidental death insurance and Wellness plan benefit
Vacation entitlements for Part-Time and Full-Time employees

Position Summary: As a Tenant Support Worker, you will work in collaboration with the Peer Recovery Support Coaches, Alcohol and Drug Counsellor and the Supportive Recovery and Career Development Team to build rapport and support Program Participants to develop the skills to move on to independent living based on their personal recovery plan. Service delivery is based on a client centered, trauma informed, and non-judgmental perspective.

Typical Duties Include:

Tenant Support Worker Responsibilities

Collaborate with the Supportive Recovery and Career Development Program Team to develop, implement, maintain, and adjust treatment/recovery plans and assist Program Participants in developing and achieving the goals outlined within their individualized treatment/recovery plan.
Provide care within the interdisciplinary model through trauma informed practice, two-eyed seeing practice, harm reduction and a recovery-oriented care approach.
Assist Program Participants seeking recovery from substance use disorders to assist in the creation of their own recovery plans and develop their own recovery pathways.
Assist with the meal preparation program including but not limited to daily kitchen activities, aiding with menu preparation, ensuring food quality and freshness, monitoring/ordering and stocking.
Encourage and support Program Participants to live as fully and independently as possible within the local community, providing information, emotional, organizational, and practical support, and training as appropriate.
Contribute to the protection of Program Participants from abuse, and support Participants when they are in distress.
Encourage and motivate Program Participants to develop a sense of their own identity, purpose, and self-esteem.
Work closely with referral agencies (i.e. CMHA, IHA, Friendship Centre, Brain Injury, etc.).
Actively seek the views of Program Participants and involve them in decision-making to improve their services and accommodations.
Monitor emergencies that take place such as medical or mental health assistance and complete necessary incident reports.
When necessary, be trained to be the first to respond to an overdose situation with on-the-spot overdose response and support.
Be prepared to work calmly and together with your team, paramedics, and police in crisis situations.
Ensure Limitation of Service Notices are completed and current.
Help maintain a clean and organized workspace by doing light housekeeping in the office space.
Monitor and move along community members who are loitering in and around the property.
Assist and encourage clients to create connections within the community by volunteering and finding employment.
Other duties which may or may not be listed within this job description.
Ensure compliance with all ASK supportive standards, policies, and procedures.

Administrative Responsibilities

Conduct assessments of potential Program Participants using the BC Housing mandated Vulnerability Assessment Tool (VAT) when requested.
Complete accurate and up to date communication/case notes in files and on ShareVision database.
Assist team with maintaining daily log, medication log/prescriptions (ensure book is updated, all meds accounted for and follow up is on prescriptions to ensure medication is up to date).
Maintain files and statistics as per accreditation standards.
Complete move in/move out documentation as required by the Property Services Department.
Work in collaboration with the Licensed Practical Nurse to ensure medication adherence and documentation.
When requested, be a member of the Society’s Performance and Quality Improvement (PQI) team.
Ensure compliance with all Society policies and procedures.
Other duties which may or may not be outlined within this job description.

Qualifications and Requirements

Minimum of one year experience working with adults with mental illness and substance use disorders required.
Bachelor of Social Work, Human Service Diploma or equivalent and/or experience with mental health/addiction and homelessness issues.
Skills in mediating conflict between various interests.
Knowledge and understanding of Indigenous culture and traditions and a demonstrated ability to work with Indigenous peoples an asset.
Understanding of various social and political issues in the Indigenous Community. Ability to apply knowledge and experience in the areas of trauma, PTSD, residential school, colonial impact on indigenous peoples an asset.
Knowledge and experience of food hygiene and safe kitchen practices including the use of commercial equipment and tools an asset.
Ability to work as a team member in a case management setting involving multi-agency supports.
Understands and maintains clientele/worker boundaries.
Strong working knowledge of community resources.
Excellent communication, writing, documentation, and organizational skills.
Must pass criminal record check for vulnerable sector and reference screening.
VAT (Vulnerability Assessment Tool) training an asset.
Mental Health First Aid, Trauma Informed Practice and ASSIST Training an asset.
Level 1 First Aid, Food Safe, and WHMIS Certification required.
In-house Violence Prevention, Cultural Awareness Training, and 2sLGBTQ+ Training provided.
Must have access to vehicle in good working condition and possess valid driver’s license with relevant insurance to transport clients.
As clients are allowed to have pets, it is noted that this is a pet friendly environment.

How to apply: Please submit your application with a detailed cover letter and resume with the reference “Tenant Support Worker Mon-Fri days” to careers@askwellness.ca no later than April 4, 2023, at 10:00am. You may also apply directly online at https://askwellness.ca/careers/

Tenant Support Worker

City: Penticton
Program and Site Location: 24 Hour Supportive Housing, Burdock House and Fairhaven
Reports To: Coordinator of Supportive Housing, Burdock House
Coordinator of Supportive Housing, Fairhaven
Term: Casual/On-Call
Wage Range: $22.17 up to $25.84 based on education and related experience.

The ASK Wellness Society is an Accredited not-for-profit organization. Through the generous support of funders, we assist those who are marginalized and at-risk to strengthen the communities we serve (Kamloops, Merritt, and Penticton). We provide housing and support to those who are facing homelessness/at risk of homelessness and support those who may use substances, mental health challenges, harm reduction, health education and ultimately provide the skills to re-enter the workforce.

What We Offer:

Municipal Pension Plan upon eligibility
On-site training and development opportunities such as Violence Prevention, Cultural Awareness and 2SLGBTQ+ training
A culture of equality, inclusion, and diversity including paid cultural sensitivity days

What is Casual/On-Call? Casual/On-Call means there are no guaranteed hours and work requirements may vary to a maximum of 40 hours per week and you may be asked to cover day, afternoon and/or graveyard (midnight-8am) shifts. We are specifically hiring casual staff who are available to work graveyard shifts as well as other shifts. Please do not apply currently if you are not available for overnight. Further casual opportunities will be posted soon. Casual/On-Call is a great way for you to get to know us and for us to get to know you. It is also a gateway for future permanent positions within the Society. There are no rules with respect to declining shifts that do not work with your schedule that may result in removal from the casual/on-call list.

Typical Duties Include:

Tenant Support Worker Responsibilities

Encourage and support Program Participants to live as fully and independently as possible.
Participate in the assessment, goal setting and program planning for Program Participants when requested.
Provide supervision and support to mitigate individual and program risk to ensure safety, comfort, and wellness.
Work closely with identified community resources for each Program Participant.
Actively seek the views of Program Participants and involve them in decision making to improve their own identity, purpose, and self-esteem.
Complete wellness checks/room checks when required.
Monitor and move along community members who are loitering in and around the property.
Provide crisis intervention as required including overdose responses by ensuring immediate access to medical services and completing necessary incident reports when required.

Administrative Responsibilities

Complete accurate and up to date communication/case notes.
Maintain files and statistics as per accreditation standards.
Complete move in/move out documentation as required by the Property Services Department under supervision from Coordinator of Supportive Housing (Burdock House and Fairhaven).
Work in collaboration with the Licensed Practical Nurse to ensure medication adherence and documentation.
When requested, be a member of the Society’s Performance and Quality Improvement (PQI) team.
Ensure compliance with all Society policies and procedures.
Other duties which may or may not be outlined within this job description.

Qualifications and Requirements

Bachelor of Social Work, Human Services Diploma, Support Worker/Care Aid Certificate, or an equivalent combination of education, training and/or lived experience.
Strong ability to recognize and address difficult behaviors.
Good communication, documentation, interpersonal and conflict management skills.
Ability to work within a team-based environment involving multi-agency supports.
Strong working knowledge of community resources.
Understands and maintains professional boundaries.
Must pass an acceptable criminal record check for the vulnerable sector.
VAT (Vulnerability Assessment Tool) training an asset.
Occupational First Aid Level 1 required.
Readiness to complete in-house online training within the first month of employment.
Mental Health First Aid, ASIST, and Trauma Informed Practice an asset.
As Program Participants are allowed to have pets, it is noted that this is a pet friendly environment.

The ASK Wellness Society offers assistance from an Employment Advisor.

How to apply: Please submit your application with a detailed cover letter and resume with the reference “Penticton Casual Tenant Support Worker” to careers@askwellness.ca. You may also apply directly online at https://askwellness.ca/careers/

Casual/On Call Tenant Support Worker, All Sites in Kamloops

Job Title: Tenant Support Worker
City: Kamloops
Program and Site Location: 24/7 Supportive Housing (Mission Flats, Spero, Crossroads, and Lamplighter) and the Maverick Supportive Recovery Centre.
Reports To: Coordinator of Supportive Housing (Mission Flats), Coordinator of Supportive Housing (Spero), Coordinator of Supportive Housing (Crossroads), Coordinator of Housing Services (Lamplighter/Rapid Rehousing), Treatment and Supportive Recovery Coordinator, Coordinator of Clinical Services.
Term: Casual/On-Call
Wage Range: $22.17 to $25.84 based on education and related experience

The ASK Wellness Society is an Accredited not-for-profit organization. Through the generous support of funders, we are able to assist those who are marginalized and at-risk to strengthen the communities we serve (Kamloops, Merritt and Penticton). We provide housing and support to those who are facing homelessness/at risk of homelessness and support those who may use substances, mental health challenges, harm reduction, health education and ultimately provide the skills to re-enter the workforce.

What We Offer:

Competitive benefits including but not limited to dental, vision, physiotherapy, massage, and fertility upon eligibility
Municipal Pension Plan upon eligibility
On-site training and development opportunities such as Violence Prevention, Cultural Awareness and 2SLGBTQ+ training
A culture of equality, inclusion, and diversity including paid cultural sensitivity days
Accidental death insurance and Wellness plan benefit
Vacation entitlements for Part-Time and Full-Time employees

What is Casual/On-Call? Casual/On-Call means there are no guaranteed hours and work requirements may vary to a maximum of 37.5hours per week. Casual/On-Call is a great way for you to get to know us and for us to get to know you. It is also a gateway for future permanent positions within the Society. There are no rules with respect to declining shifts that do not work with your schedule that may result in removal from the casual/on-call list.

Typical Duties Include:

Tenant Support Worker Responsibilities

Encourage and support Program Participants to live as fully and independently as possible.
Participate in the assessment, goal setting and program planning for Program Participants when requested.
Provide supervision and support to mitigate individual and program risk to ensure safety, comfort, and wellness.
Work closely with identified community resources for each Program Participant.
Actively seek the views of Program Participants and involve them in decision making to improve their own identity, purpose, and self-esteem.
Complete wellness checks/room checks when required.
Monitor and move along community members who are loitering in and around the property.
Provide crisis intervention as required including overdose responses by ensuring immediate access to medical services and completing necessary incident reports when required.

Administrative Responsibilities

Conduct assessments of potential Program Participants using the BC Housing mandated Vulnerability Assessment Tool (VAT) when requested.
Complete accurate and up to date communication/case notes.
Maintain files and statistics as per accreditation standards.
Complete move in/move out documentation as required by the Property Services Department.
Work in collaboration with the Licensed Practical Nurse to ensure medication adherence and documentation.
When requested, be a member of the Society’s Performance and Quality Improvement (PQI) team.
Ensure compliance with all Society policies and procedures.
Other duties which may or may not be outlined within this job description.

Qualifications and Requirements

Bachelor of Social Work, Human Services Diploma, Support Worker/Care Aid Certificate, or an equivalent combination of education, training and/or lived experience.
Strong ability to recognize and address difficult behaviors.
Good communication, documentation, interpersonal and conflict management skills.
Ability to work within a team-based environment involving multi-agency supports.
Strong working knowledge of community resources.
Understands and maintains professional boundaries.
Must pass an acceptable criminal record check for the vulnerable sector.
Occupational First Aid Level 1 required.
Food Safe Level 1 required.
WHMIS Certification required.
Readiness to complete in-house online training within the first month of employment.
Mental Health First Aid, ASIST, and Trauma Informed Practice an asset.
As Program Participants are allowed to have pets, it is noted that this is a pet friendly environment.

How to apply: Please submit your application with a detailed cover letter and resume with the reference “Casual/On-Call Tenant Support Worker (Kamloops)” to careers@askwellness.ca. Interviews dates to be discussed. Only qualified applicants will be contacted.

The ASK Wellness Society offers assistance from an Employment Advisor.