The ASK Wellness Society would like to acknowledge that our programs and facilities operate on Secwepemcúl'ecw, Nłeʔkepmx Tmíxʷ, and Syilx tmixʷ traditional and unceded territories.
May 11, 2022

Cultural Support Worker

City: Kamloops
Program and Site Location:
Maverick Supportive Recovery and Career Development Program
Reports To: Treatment and Supportive Recovery Coordinator
Permanent Full-Time (37.5 hours per week)
Sunday to Thursday 10:00am to 6:00pm with ½ hour paid break.
Wage Range: $23.56 to $27.45 based on education and related experience

The ASK Wellness Society is an Accredited not-for-profit organization. Through the generous support of funders, we assist those who are marginalized and at-risk to strengthen the communities we serve (Kamloops, Merritt, and Penticton). We provide housing and support to those who are facing homelessness/at risk of homelessness and support those who may use substances, mental health challenges, harm reduction, health education and ultimately provide the skills to re-enter the workforce.

What We Offer:

  • Competitive benefits including but not limited to dental, vision, physiotherapy, massage, and fertility upon eligibility
  • Municipal Pension Plan upon eligibility
  • On-site training and development opportunities such as Violence Prevention, Cultural Awareness and 2SLGBTQ+ training
  • A culture of equality, inclusion, and diversity including paid cultural sensitivity days
  • Accidental death insurance and Wellness plan benefit
  • Vacation entitlements for Part-Time and Full-Time employees

Effective November 1, 2021, the Society requires all employees to be fully vaccinated (as defined by Health Canada). Full vaccination will be required before commencing employment with the Society unless a legal exemption is obtained.

Who is the Kamloops Native Housing Society (KNHS)?  We are not-for-profit housing organization that supports individuals within the Thompson, Okanagan, and Kootenay Regions of British Columbia with affordable, safe, quality housing for indigenous individuals. We also assist with rent geared to Income family units and individual units within the City of Kamloops.

Position Summary: The Cultural Support Worker works in collaboration with the Supportive Recovery and Career Development Team to support connection to Elders, home based Indigenous services and the inclusion of Indigenous healing practices as appropriate. Within this role you will promote cultural awareness, safety, and competency throughout the daily addiction recovery program. Service delivery is based on a client centered, non-judgmental perspective.

Typical Duties Include:

Cultural Support Worker Responsibilities

  • Collaborate with the Supportive Recovery and Career Development Program Team to develop, implement, maintain, and adjust treatment/recovery plans and assist Program Participants in developing and achieving the goals outlined within their individualized treatment/recovery plan.
  • Provide care within the interdisciplinary model through trauma informed practice, two-eyed seeing practice, harm reduction and a recovery-oriented care approach.
  • Assist clients with the development of life skills, healthy lifestyles and participates in case planning by working with clients from a cultural perspective to identify needs, cultural and personal identity and traditional practices that could serve as protective factors.
  • Plan, organize, facilitate and lead/co-lead social/cultural groups and cultural activities.
  • Encourage and support Program Participants to live as fully and independently as possible within the local community, providing information, emotional, organizational, and practical support, and training as appropriate.
  • Engage in collaborative community partnerships to promote traditional healing, cultural teachings, and practice.
  • Assist Peer Team to incorporate cultural initiatives around the meal preparation program including but not limited to daily kitchen activities, aiding with menu preparation, ensuring food quality and freshness, and monitoring ordering and stocking.
  • Contribute to the protection of Program Participants from abuse, and support Participants when they are in distress.
  • Encourage and motivate Program Participants to develop a sense of their own identity, purpose, and self-esteem.
  • Work closely with referral agencies (i.e., CMHA, IHA, Friendship Centre, Brain Injury, etc.);
  • Actively seek the views of Program Participants and involve them in decision-making to improve their services and accommodations.
  • Monitor emergencies that take place such as medical or mental health assistance and complete necessary incident reports.
  • When necessary, be trained to be the first to respond to an overdose situation with on-the-spot overdose response and support.
  • When required provide additional services to other supportive housing settings.
  • Ensure Limitation of Service Notices are completed and current.
  • Help maintain a clean and organized workspace by doing light housekeeping in the office space.
  • Monitor and move along community members who are loitering in and around the property.
  • Assist and encourage clients to create connections within the community by volunteering and finding employment.
  • Other duties which may or may not be listed within this job description.
  • Ensure compliance with all ASK supportive standards, policies, and procedures.

Administrative Responsibilities

  • Assist team with maintaining daily log, medication log/prescriptions (ensure book is updated, all meds accounted for and follow up is on prescriptions to ensure medication is up to date).
  • Complete accurate and up to date communication/case notes.
  • Maintain files and statistics as per accreditation standards.
  • When requested, be a member of the Society’s Performance and Quality Improvement (PQI) team.
  • Ensure compliance with all Society policies and procedures.
  • Other duties which may or may not be outlined within this job description.

Qualifications and Requirements

  • , Human Service Diploma or an equivalent combination of education, training and/or lived experience with mental health/addiction.
  • Knowledge and understanding of Indigenous culture and traditions and a demonstrated ability to work with Indigenous peoples.
  • Understanding of various social and political issues in the Indigenous Community. Ability to apply knowledge and experience in the areas of trauma, PTSD, residential school, colonial impact on Indigenous peoples an asset.
  • Skills in mediating conflict between various interests.
  • Ability to work as a team member in a case management setting involving multi-agency supports.
  • Understands and maintains professional boundaries.
  • Strong working knowledge of community resources.
  • Excellent communication, writing, documentation, and organizational skills.
  • Valid driver’s license, safe driving record and reliable/appropriate transportation with business use coverage.
  • Mental Health First Aid, Trauma Informed Practice and ASSIST Training an asset.
  • As clients are allowed to have pets, it is noted that this is a pet friendly environment.

How to apply: Please submit your application with a detailed cover letter and resume with the reference “Cultural Support Worker” to no later than 4:00pm on May 23, 2022. Interviews set to take place on May 27, 2022. You may also apply directly apply online at 

The ASK Wellness Society offers assistance from an Employment Advisor.

If you self-identify as Indigenous (First Nations, Métis, or Inuit) and/or would like assistance with the application process, job readiness, interview readiness or tips for resume and cover letter writing, we encourage you to contact us, and you will be redirected to our Employment Advisor.

The ASK Wellness Society is dedicated to promoting diversity/multiculturalism with inclusion as one of our Core Values.  All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, gender identity or expression, sexual orientation, national origin, disability, or age.

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