The ASK Wellness Society would like to acknowledge that our programs and facilities operate on Secwepemcúl'ecw, Nłeʔkepmx Tmíxʷ, and Syilx tmixʷ traditional and unceded territories. 

Cultural Support Worker

Kamloops, British Columbia
Reports To
Coordinator of Supportive Recovery and Career Development Centre and
Executive Director of Kamloops Native Housing Society (KNHS)
Permanent Full-Time
Sunday to Thursday 10:00am to 6:00pm with ½ hour paid break.
Wage Range
$19.00 to $23.00 commensurate with experience.
Vacation & Benefits
As offered by Kamloops Native Housing Society.
In partnership with the Kamloops Native Housing Society, the ASK Wellness Society is excited to offer an opportunity within our Supportive Recovery and Career Development Centre for a Cultural Support Worker.
Who is the Kamloops Native Housing Society (KNHS)?
We are not-for-profit housing organization that supports individuals within the Thompson, Okanagan, and Kootenay Regions of British Columbia with affordable, safe, quality housing for indigenous individuals. We also assist with rent geared to Income family units and individual units within the City of Kamloops.
Who is the ASK Wellness Society?
The ASK Wellness Society is a not for profit organization that supports individuals within the BC Region with opportunities and the resources to change their current situation. It’s about reaching out to those people who are homeless and battling addictions, helping them find housing and medical care, addressing their addictions, stabilizing mental health issues and, ultimately, providing them with the skills to re-enter the work force. The ASK Wellness Society administers an unconditional sense of hope to those who are convinced they are incapable of ever achieving a stable and meaningful life.
Purpose and Function
The Cultural Support Worker works in collaboration with the Supportive Recovery and Career Development Team to support connection to Elders, home based Indigenous services and the inclusion of Indigenous healing practices as appropriate. Within this role you will promote cultural awareness, safety, and competency throughout the daily addiction recovery program. Service delivery is based on a client centered, non-judgmental perspective.
Specific Responsibilities
• Collaborate with the Supportive Recovery and Career Development Program Team to develop, implement, maintain, and adjust treatment/recovery plans and assist Program Participants in developing and achieving the goals outlined within their individualized treatment/recovery plan.
• Provide care within the interdisciplinary model through trauma informed practice, two-eyed seeing practice, harm reduction and a recovery-oriented care approach;
• Assist clients with the development of life skills, healthy lifestyles and participates in case planning by working with clients from a cultural perspective to identify needs, cultural and personal identity and traditional practices that could serve as protective factors;
• Plan, organize, facilitate and lead/co-lead social/cultural groups and cultural activities;
• Encourage and support Program Participants to live as fully and independently as possible within the local community, providing information, emotional, organizational, and practical support, and training as appropriate;
• Engage in collaborative community partnerships to promote traditional healing, cultural teachings, and practice;
• Assist Peer Team to incorporate cultural initiatives around the meal preparation program including but not limited to daily kitchen activities, aiding with menu preparation, ensuring food quality and freshness, and monitoring ordering and stocking;
• Contribute to the protection of Program Participants from abuse, and support Participants when they are in distress;
• Encourage and motivate Program Participants to develop a sense of their own identity, purpose, and self-esteem;
• Work closely with referral agencies (i.e., CMHA, IHA, Friendship Centre, Brain Injury, etc.);
• Actively seek the views of Program Participants and involve them in decision-making to improve their services and accommodations;
• Monitor emergencies that take place such as medical or mental health assistance and complete necessary incident reports;
• When necessary, be trained to be the first to respond to an overdose situation with on-the-spot overdose response and support;
• When required provide additional services to other supportive housing settings;
• Ensure Limitation of Service Notices are completed and current;
• Help maintain a clean and organized workspace by doing light housekeeping in the office space;
• Monitor and move along community members who are loitering in and around the property;
• Assist and encourage clients to create connections within the community by volunteering and finding employment;
• Other duties which may or may not be listed within this job description;
• Ensure compliance with all ASK supportive standards, policies, and procedures.
Administrative Responsibilities
• Assist team with maintaining daily log, medication log/prescriptions (ensure book is updated, all meds accounted for and follow up is on prescriptions to ensure medication is up to date);
• Maintain complete documentation, statistics, and records in files and on ShareVision database;
• Assist team with required verbal and written reports, case notes, letters, memoranda, and year end reports;
• Maintain files and documentation to the COA Standard;
• When requested, be a member of the COA’s Performance and Quality Improvement team in which you will encourage the organization to use data to identify areas of needed improvement and implement improvement plans in support of achieving performance targets, program goals, client satisfaction, and positive client outcomes.
Qualifications and Suitability
• Bachelor of Social Work, Human Service Diploma or equivalent and/or experience with mental health/addiction and homelessness issues;
• Knowledge and understanding of Indigenous culture and traditions and a demonstrated ability to work with Indigenous peoples;
• Understanding of various social and political issues in the Indigenous Community. Ability to apply knowledge and experience in the areas of trauma, PTSD, residential school, colonial impact on Indigenous peoples an asset;
• Skills in mediating conflict between various interests;
• In-house Violence Prevention Training, WHIMS, and Food Safe provided;
• Ability to work as a team member in a case management setting involving multi-agency supports;
• Understands and maintains clientele/worker boundaries;
• Strong working knowledge of community resources;
• Excellent communication, writing, documentation, and organizational skills;
• Must pass criminal record check for vulnerable sector and reference screening;
• Mental Health First Aid, Trauma Informed Practice and ASSIST Training an asset;
• Level 1 First Aid required;
• Must have access to vehicle in good working condition and possess valid driver’s license with relevant insurance to transport clients;
• As clients are allowed to have pets, it is noted that this is a pet friendly environment.
The ASK Wellness Society is dedicated to promoting diversity/multiculturalism with inclusion as one of our Core Values.
We are fully focused on equality and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.

Closing Date
April 6, 2021
Interview Dates
April 12, 2021 via Zoom
Send cover letter and resume to
Please Reference Position
Cultural Support Worker
Human Resources
This description may be amended at any time in response to operational and funding requirements and may include other duties not outlined here.
ASK Wellness is COA Accredited
COA accreditation signifies that an organization or program is effectively managing its resources and providing the best possible services to all of its stakeholders. It also signifies that an organization or program meets standards of quality set forth by the COA accrediting body.

For more information about COA accreditation visit
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Darlene A. Webb
Coordinator of Population Health and Second Stage Housing
250 214 5948
The ASK Wellness Society is working towards providing and improving the available resources for 2sLGBTQ+ individuals in our communities by implementing 2sLGBTQ+ outlets at our sites and through advocating for 2sLGBTQ+ rights and respect. We welcome all and any members of the 2sLGBTQ+ community to access our resources.
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